Yes! We offer FREE Standard Shipping on all orders across Australia. Every order includes tracking, so you can follow your parcel from dispatch to delivery.

Yes. We offer a 30-day return policy for eligible items.

To qualify for a return, products must be:

• Unworn and unused
  
• In their original condition
  
• Returned with all original tags and packaging where possible
  

Simply email us at info@velmarique.com, and our customer support team will guide you through the return process.

Please note that return shipping costs for change-of-mind returns are the responsibility of the customer. This does not affect your rights under the Australian Consumer Law.

Once your order has been dispatched, you'll receive a confirmation email containing your personal tracking number.

You can track your parcel at any time through our Track Your Order page.

Each product page includes a detailed Size Guide to help you choose the best fit.

If you're between two sizes, we generally recommend choosing the larger size for a more comfortable fit.

If you're still unsure, our customer support team is always happy to help before you place your order.

• Visa
  
• Mastercard
  
• American Express
  
• Apple Pay
  
• Google Pay
  
• Shop Pay
  

All payments are processed securely through trusted payment providers.

Absolutely.

Your payment information is protected using SSL encryption and secure payment gateways, ensuring a safe and secure checkout experience every time you shop with Velmarique.

We're always happy to help.

Email: info@velmarique.com

Our customer support team aims to respond to all enquiries within 1–3 business days.