Shipping Protection
Trustpilot rating

4,8/5 (3.728 reviews)

Shipping Protection

$4.95
/
Tax included.
  • Free Shipping with Australia Post
  • 30-Day Money-Back Guarantee
  • Buy 2 get 10%, buy 4+ get 20%
  • Only 4 left in stock!
Protect your order from damage, loss, or theft during shipping.

Not 100% satisfied with your purchase? No worries. You have 30 days after delivery to return your item and receive your money back.

We believe in our quality, and we want you to experience it risk-free.

Every order is delivered with premium care and full tracking at no extra cost. We make sure your items arrive securely and reliably.

You can pay easily and securely using your preferred method: Credit card, Paypal, Apple Pay, or Google Pay.

Excellent 4.8/5

Based on 3,728 reviews

Great customer service

They provided great customer support when I had a sizing concern with my shoes. They responded quickly, communicated clearly, and resolved the problem smoothly. I really appreciated their professionalism and helpfulness.

Michael C.

19 hours ago

I will buy again

It's rare to find a brand that balances trend and tradition so well. As someone in my 50s, I appreciate clothing that is flattering without being too much. They nailed it. The attention to detail in the prints is something you just don't see anymore.

Amanda S.

1 day ago

Fast shipping and good quality

Super fast shipping and the quality is amazing. The piece looks even better in person. Chic, comfortable, and beautifully made.

Bryan T.

1 day ago

My new favorite store

Great customer service and even better clothes. My new favorite store.

Megan H.

2 days ago

I love my order

Finally, a brand that understands timeless elegance.

Karen L.

3 days ago

Buy More & Save Up to 20%

30-DAY MONEY-BACK GUARANTEE

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it within 30 days for a refund, in accordance with our Returns Policy.

FREQUENTLY ASKED QUESTIONS

Yes! We offer FREE Standard Shipping on all orders across Australia. Every order includes tracking, so you can follow your parcel from dispatch to delivery.

Yes. We offer a 30-day return policy for eligible items.

To qualify for a return, products must be:

  • Unworn and unused
  • In their original condition
  • Returned with all original tags and packaging where possible

Simply email us at info@velmarique.com, and our customer support team will guide you through the return process.

Please note that return shipping costs for change-of-mind returns are the responsibility of the customer. This does not affect your rights under the Australian Consumer Law.

Once your order has been dispatched, you'll receive a confirmation email containing your personal tracking number.

You can track your parcel at any time through our Track Your Order page.

Each product page includes a detailed Size Guide to help you choose the best fit.

If you're between two sizes, we generally recommend choosing the larger size for a more comfortable fit.

If you're still unsure, our customer support team is always happy to help before you place your order.

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

All payments are processed securely through trusted payment providers.

Absolutely.

Your payment information is protected using SSL encryption and secure payment gateways, ensuring a safe and secure checkout experience every time you shop with Velmarique.

Orders are typically processed within 1–2 business days.

Estimated delivery within Australia is generally 5–14 business days after dispatch.

Once your order has shipped, you'll receive tracking updates via email.

Please note that delivery times are estimates and may vary during busy periods or due to circumstances outside our control.

We're always happy to help.

Email: info@velmarique.com

Our customer support team aims to respond to all enquiries within 1–3 business days.

FREE SHIPPING

We offer free shipping with full parcel tracking.

EASY RETURNS

Not completely satisfied? Enjoy a simple, guaranteed 30-day return.

SECURE PAYMENTS

We offer secure payments with credit/debit card, Apple Pay, and Google Pay.

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